• Please contact UC IT helpdesk at 513-556-HELP (4357) for assistance outside of DAAP hours.
  All users must create a ticket for assistance athttps://uc.edu/ithelp
  
  You must have gotten a session key from a DAAPIT support rep. or from the ticket that MUST be created before receiving remote assistance.https://uc.edu/ithelp login and create your incident ticket. You will receive your session key and must respond within 72 hours or your ticket will be closed.

Important Messages

• Unless otherwise directed, you should have created a service ticket for your issue before arriving at this page. If not please do so now at the following address:
  
  https://www.uc.edu/ithelp
  
  Insure that you have restarted your machine before trying to connect with us.
  
  Hours Monday-Friday 8AM to 5PM "excluding holidays"
  
  DTS-DAAP telephone support 513-556-DAAP (3227)
  
  DTS Helpdesk Support 513-556-HELP (4357)
  
  You must have gotten a session key from a DTS-DAAP support rep. or from the ticket that MUST be created before receiving remote assistance.https://uc.edu/ithelp login and create your incident ticket. You will receive your session key and must respond within 72 hours or your ticket will be closed.